![]() Just found that i missed a few events and it did in fact have an application error. 250gb kingston uv500 ssd primary, 4tb and 1tb secondary drives I need this program to work, i have more than 200 hours of family videos (some with family members that have passed) i need to digitize. however traces are left in registry and a few straggler files leftover. Each time upon reboot, the program is as though it was never installed. I have uninstalled, rebooted, and i have tried re-installing this a few times now.I have completely purged and cleaned the registry of all traces of the program.i have attempted recovery, restore, and updating again. Logs show that it was caused from a windows update, not the program or hardware. Ive never had a bsod on this system (since i custom built it 6 years ago), so this has been slightly aggravating. and then i had a "kernel system check failure" bsod approximately 4 hours after installing and trying out the program (to try and make a Christmas gift for some family members). Good Luck, hope you figure it out.Roxio Easy VHS to DVD Plus worked fine after the initial install this morning. You might try installing it on a different Win 10 computer if you know someone who will let you try it. If I pay good money for a program from a recognized company, I expect it to work when I install it. ![]() Let me just say I'm not impressed with Roxio's program or their tech support. I didn't bother trying to figure out what might be different as far as systems settings on the 2 computers. Surprise! It worked! An old HP-6300 running Win 10 Pro, Intel i5 chip, 8 GB memory, NVIDIA GeForce GT 710 graphics card. After a month of going back and forth with support I gave up and tried to install it on my backup computer. My high end computer never did recognize the capture device. Contacted support numerous times, sent them all sorts of printouts and info about my computer without success. I also had serious issues trying to install Roxio Easy VHS to DVD 3 Plus on a high end Win 10 Home edition computer ( Intel i7 -3770 chip, 3.40GHz, 12 GB memory, AMD Radeon HD 7450 graphics card with 1 GB DDR3 memory ). ![]()
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